Account Manager

Acts as liaison between sales and business operations to ensure all orders are quoted, booked, billed, invoiced and shipped correctly.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with internal and external customers.

Möbius Partners needs an entrepreneurial, ambitious, and driven self-starter who wants to work for a company that treats its employees like family.  Check out some of the details:

Job Title:              Account Manager

Location:              San Antonio, Dallas or Houston, TX

Reports To:           Director of Operations

Status:                 Full-Time          

Acts as liaison between sales and business operations to ensure all orders are quoted, booked, billed, invoiced and shipped correctly.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with internal and external customers

 Essential duties and accountabilities include, but are not limited to:

• Maintain an in-depth knowledge of pricing by working with vendors/distributors
• Maintain positive rapport with customers
• Strong attention to detail and high level of accuracy is needed
• Create and edit all sales orders in adherence to company guidelines and processes
• Ensure accuracy of order entry
• Create and edit all quotes in adherence to company guidelines and processes
• Inform customers of changes to order expectations
• Consistently provide shipping estimates for customers
• Follow up with the Sales Team on customer issues
• Establish, maintain, and update files, records, and other documents
• Investigate and respond to inter-departmental and customer inquires
• Backlog management – drive hold releases, ensure delivery commitments are met, communicate order status to customers and sales
• Maintain information in the Customer Relationship Management (CRM)
• Meet quality, productivity, turnaround time and other expectations
• Review and research open orders on a monthly basis
• Attend marketing events for customer relationship building

Skills & Abilities:

Job/Industry Knowledge

• Possesses and demonstrates a thorough understanding and working knowledge of all phases of the job.
• Staying up to date on changes/trends in the industry related to the job.
• Understand the impact of his/her job function and other functions/departments and business.

Problem Solving & Decisions

• Demonstrates ability to make sound and proper decisions by; defining the issue, diagnosing the problem, analyzing the cause(s) and drawing on professional expertise, internal/external resources to make recommendations or solutions.
• Decisions properly balance company and individual goals.
• Employee demonstrates willingness to take ownership and responsibility for decisions made and taking action to effectively remedy any issues.

Planning & Organization

• Plans and prioritizes effectively to produce required volume to meet internal and external expectations and deadlines.
• Identifies who needs to be involved and when and shares information and resources with appropriate parties.
• Persuades and influences others effectively, fostering collaboration and gaining buy-in from others to build consensus.

Interpersonal Skills

• Employee is self-starter, and self-aware, recognizing one’s behaviors and emotions and the effects and impacts on others.
• Reacts well under pressure.
• Has empathy for other’s feelings, emotions, and perspectives

Culture/Relationships

• Actively participates in bettering the culture of the company as a Groover.
• Creates a feeling of team spirit, belonging and trust within the organization and supports everyone’s efforts to succeed.

Communication

• Demonstrates strong communication skills to build positive and successful relationships with team members, customers, and other internal and external parties

• Exhibits objectivity and openness to other’s views, gives, and welcomes feedback in a constructive and respectful manner.

Education/Experience:

• A bachelor’s degree is required
• Two years of sales experience, ideally in selling to an established customer base, or comparable work experience, proven successful track record in achieving and exceeding sales quotas on a month to month basis
• Understanding and knowledge of sales into the IT sector, specifically datacenters
• 2 years customer service experience

Work Environment/Other Information:

• Minimal travel may be required
• Work in clean, pleasant, and comfortable office setting
• Noise level in the environment is usually moderate
• Employee must occasionally lift and/or move up to 10 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobius Partners is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

Does this sound good to you? Curious to learn more? Let’s make this happen! To submit your resume for consideration, send it to info@mobiuspartners.com.

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