Dedicated team’s proactive approach simplifies full lifecycle support
Imagine having all of your equipment, software, and support contracts in one easy-to-access support management service. You could streamline support management across vendors, locations, and divisions that may renew at different times throughout the year, gain visibility into renewals to simplify budgeting, and ensure your asset support never lapses because a renewal window was missed.
Many enterprises today maintain huge investments in equipment, software, and support contracts, and are often challenged to maintain IT environments that can never go down. This makes around-the-clock support for these assets essential for enterprise IT. Because these assets may be moved, returned, decommissioned, or made more/less important, it’s important to maintain the right level of support on equipment and ensure this support is active when it’s needed.
However, without the right resources, skills and tools in place, most companies struggle to manage their support activities. As a result, they are often reacting to support issues, instead of taking a more strategic, proactive approach to avoid these support problems. Instead, these companies use antiquated tracking methods like Excel spreadsheets that require constant manual upkeep and lack insight. This makes asset tracking time-consuming and riddled with potential errors. Here are a just few of the consequences of using manual systems to manage support:
Maximize Performance, Minimize Risk and Identify Cost-Saving Opportunities
To help you overcome support challenges, Möbius Partners™ offers a dedicated support management team that focuses on helping your organization maximize financial and operational performance, while minimizing risk.
Here are a few of the things that your MP support management team provides:
To learn more about how Möbius Partners can help your company manage support, please contact Melissa Asvestas here.